We at the Clarksville Times would like to apologize to the people who have purchased a subscription during the past few weeks but have't been getting a newspaper.
When we bought the newspaper we inherited a label printer that didn't work, and we have instead paid our newspaper printer to run off and attach the mailing labels. The problem is the software we use for our subscription date base apparently won't update itself and add the new subscribers.
When we printed our labels in-house, we could manually check for any problem with the labels. However, we haven't been able to do that for the past few weeks.
We want you to know we are working on the problem. A new label printer is slated to be delivered Monday. Also, on Monday Lou and Patricia will each receive two hours training from the software company.
If this doesn't fix the problem, we will be changing the software.
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